Why Use The Magio App?
For consumers, our platform provides a seamless booking
experience, easy-to-understand pricing, responsive
customer service and an additional guarantee on insurance
should something go wrong.
What makes us different?
Our unique bidding system allows both the consumer and the
agent to agree on a price that both are comfortable with.
We believe in empowering both our Agents and customers.
What payment options are available?
We use a secure payment gateway called PayFast. They have
been a trusted supplier in several industries since 2007.
Your card when loaded is kept securely and none of our
agents or employees have access to the information.
Are the contractors working for Magio?
No, they are not working for Magio. However, all of the
contractors are using our platform to manage their own
businesses. Magio connects them to additional business to
supplement their own client base.
What is the screening process for service providers?
The soft skills as well as the technical skills of each
tradesman are evaluated in accordance with our credibility
protocol. Part of this process is an assessment of the
contractor’s previous work. We also put the contractors
through various skill tests and trials to test for
behaviour and attitude standards, for the safety and
security of your home and belongings. We also want to
provide you with services from professionals to increase
your quality of life.
Where can I use the Magio App?
As we are a startup, we cater to the Southern African
region. We plan on growing soon.
Is the App free? Are there any hidden costs?
The Magio app is completely free. Download it and begin
browsing the services offered in your area. There are no
hidden costs, the only costs are for the services
themselves. As Magio is a bidding system, you can agree on
the professional of your choice, according to their quoted
rate and according to your budget and expectations.
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